RETURNS & EXCHANGES
If you want to return or exchange your order, please send an e-mail to: firstname.lastname@example.org.
- You have 30 days to make the request, starting on the day of the product's arrival. After this period, we only accept retunrs or exchanges if the item presents a defect;
- If you choose to return the product, the refund amount will include all of your expenses with the purchase, including shipment;
- If you choose to exchange the product you will be able to pick the same item or a different one, as long as they have the same price and are avaliable.
After you send the e-mail we will be back to you with an UPS number so you can ship back the product to us. When the item arrives we refound your purchase or send the new product that you chose to change for.
Any doubts? Send an e-mail to email@example.com and we will answer you within 48 hours (2 days).